Refund Policy.
Effective Date: August 2024
Thank you for choosing Chh Promotions. We value your business and strive to provide the best service possible. Please review our No Refund Policy carefully to understand the terms and conditions applicable to your purchase.
Refund Eligibility:
Refund requests must be submitted within 48 hours from the time of purchase. The purchase time is defined as the moment payment is received and confirmed through email, social media messaging, or an e-receipt.
Any refund request made after the 48-hour period will be denied and will not be processed.
If service has been fulfilled, no refund is eligible, even if it is before the 48 hours time frame.
Refund Processing:
Refunds requested within the 48-hour eligibility window will be processed within 24 to 48 hours.
While some refunds may be processed within minutes, please allow up to 48 hours for the transaction to be completed.
Operational Hours:
Our billing department operates Monday through Friday. No refunds will be processed on Saturdays or Sundays.
Although our social media channels may be active during weekends, please note that refund requests submitted during this time will be addressed on the next business day.
We appreciate your understanding and cooperation with our refund policy.
Thank you for your continued support and trust in Chh Promotions.